Technical Support

For ALL questions on Pro Cycling Manager go to the game website.
For ALL questions on Blood Bowl go to the game website.
For ALL questions on Loki go to the game website.
For ALL questions on downloaded games please contact

Before going any further

Update DirectX
Update your PC’s drivers
Install the most recent patch for your game
Close all background tasks such as Norton, eMule, … etc
Close or uninstall CD copy or emulation software such as Daemon Tools, Alcohol 120% or Virtual CD
Read the Cyanide FAQ

Technical support by Cyanide’s publishers

France - Focus Home Interactive

Tel : 01 48 10 75 95
From 9H to 17H, Monday to Thursday
From 9H to 13H, Friday to Saturday

Cyanide Support

Cyanide only offers direct support for games purchased via the online store attached to this website. For games purchased via other channels, including download sites and those of our publishing partners, you must contact them directly.

Cyanide does not answer questions linked to gameplay (such as “how do I dismiss rider xxx ?” in Pro Cycling Manager). That sort of question belongs to the game Forum.
Cyanide does not answer questions linked to hardware (such as “how do I go about installing a driver ?” or “how do I configure my router ?”