I have a problem.

[Stalls]

Well i've been trying to buy Cyans with my paypal account and it doesnt seem to be converting US dollars into Euros.
Anyone have any idea on how i can make this happen? Is there another link i can take that would make the payment into USD instead of Euros? please help



-Stalls

[Khan-amil]

If I remember well, someone else had pointed out this, and at this moment there was no auther otpion than pay in euros. I don't know but it may be still the case.
It would certainly help to open payment to auther currencies as well ^^;

[Avariel]

Maybe I'm wrong but I think you can pay either in $ or in € with a paypal account. You just have to configure it for for he deliver € instead of $... But for sure you'll loose some money in the change.

[Stalls]

Thanks for the replies, theres one more thing. when i finish paying it says "Votre paiement n'a pas été accepté par votre établissement financier.

A bientôt !". but i have no idea what that means.

But Cyans are yet to appear in my inventory :S. and besides that, its not charging me .

And avariel before i pay it lets me know that 1US dollar = 0.6- Euros. but thats about it, it doesnt convert the payment into US dollars.

[Khan-amil]

"Votre paiement n'a pas été accepté par votre établissement financier.

A bientôt !"

Means "Your payment hasn't been accepted by your bank.
See you!"

So it's normal that you don't have any Cyans ^^
The payment may be refused by your bank because your charged in euros...

I suggest you wait a few days to have an official reply(week-ends aren't good days to have a problem ) with instructions on what to do, and if there is no reply, send a mail to focus (must be some "support" link on the official site), or a MP to JessFromFocus from this forum explaining your problem.

[Stalls]

Alright ill wait it out, thanks a lot man

[Avariel]

More generally I think thereis a problem with paypal and DP actually, as when I try with paypal, it provide me the same error message.

[Stalls]

More generally I think thereis a problem with paypal and DP actually, as when I try with paypal, it provide me the same error message.

That might be the case, i guess we're going to have to wait for a staff worker to post here and let us know.